Terms and Conditions

Terms and conditions of participation with the Rehlat Raqmiyah Office for Tourism CS 2051214472

Rehlat Raqmiyah is a registered tourism company, authorized by the Ministry of Tourism, and is committed to providing an enjoyable and safe experience for all travelers who use our services.

1. Acceptance of Terms and Conditions

By using the Rehlat Raqmiyah booking platform, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not use our platform. We may modify these Terms and Conditions at any time.

2. Booking and Payments

The pricing, scheduling, and availability of tours are subject to change without notice. Full payment is required at the time of booking. All prices are in Saudi Riyal.

3. Cancellation and Refund Policy

Our cancellation and refund policy varies according to the nature of the booking. Please refer to the specific terms and conditions provided when booking a tour or trip.

4. Travel Insurance

Rehlat Raqmiyah does not provide travel insurance. We highly encourage you to purchase your own travel insurance that covers all the activities you will be participating in during your trip.

5. Health and Safety

Travelers are responsible for assessing their own health and fitness to participate in any activities during the tour. If you have a pre-existing medical condition or disability you may require the services of a carer or companion.

6. Responsibilities of Travelers

Travelers are responsible for:

• Make sure that they are at the designated departure point at the agreed time.
• Respecting the laws and customs of the countries they visit.
• Following the instructions of the tour guide for their own safety and the safety of the group.

7. Responsibilities of Rehlat Raqmiyah

Rehlat Raqmiyah is responsible for:

• Ensuring that the tour is carried out as described in the itinerary, subject to changes due to weather or other conditions outside our control.
• Providing a safe and professional service to the travelers.

8. Limitation of Liability

Rehlat Raqmiyah is not responsible for any injury, loss, or damage caused by events outside its control, including, but not limited to, war, civil unrest, natural disasters, or pandemics.

9. Use of Our Website

When you book a tour or trip through our website, you agree to provide accurate information and to keep your account secure. You are responsible for any activity on your account. We may terminate your account if you violate these Terms and Conditions.

10. Privacy Policy

Our Privacy Policy describes how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be resolved in the courts of the Kingdom of Saudi Arabia.

By booking a tour or trip with Rehlat Raqmiyah, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.